Better Leaders. Better Teams. Better Results.
I help ambitious leaders, stuck teams and organisations dealing with change make the invisible visible so they can remove barriers to people performance and deliver on their strategy.
Three Systems. One Integrated Approach
I work with leaders, teams and organizations to make the invisible visible: raising awareness of what is getting in the way of people performance and turning insight into action.
Executive Coaching
The SELF Model™
The SELF Model™ at work:
Creating a Personal Brand
A leader at a pharmaceutical company transformed her performance scores by discovering her core values and designing her authentic leadership brand.
Aligning Values and Work
A safety executive discovered that his struggles were not only about workload. His deeply held value of “family first” conflicted with the demands of his senior leadership role. Making that conflict visible allowed him to examine his assumptions, make more conscious choices and lead in a way that better reflected what mattered to him.
For: Senior and newly promoted executives
When: Leadership feels harder or more isolating than it should. You may be navigating greater responsibility, leading in a rapidly changing environment, struggling to influence or motivate others, questioning your confidence or executive presence, or finding that the skills that got you here are no longer enough.
The Work: I use assessments, reflection, challenge and feedback to deepen your awareness of how you lead and the impact you have on others. Assessments may include Gallup CliftonStrengths, Enneagram (Dec 26)and 360-degree feedback.
Together, we create a leadership development roadmap. You will experiment new ways of being and leading, reflect on what happens, and be supported to integrate what works into your leadership practice.
Outcomes:
- Greater awareness of your leadership style, values and impact
- Increased confidence, influence and executive presence
- Stronger relationships and ability to motivate others
- Greater clarity and confidence in decision-making
- Practical strategies to lead from who you are in complex and changing environments
Team Development
The LEAP Model™
The LEAP Model™ at work:
Better Negotiation, Better Outcomes
A purchasing team learned negotiation skills and became empowered to actively seek savings — delivering $30,000 in value within 3 months.
Team Effectiveness in Practice
An intergovernmental organization in Europe wanted to build greater harmony within a multicultural team after several years of leadership changes and unresolved tensions. During a multiday team retreat, facilitated conversations helped team members surface issues that had gone unspoken, explore how their own behaviours were contributing to the team dynamics, and agree on a road map for working together differently.
For: Leadership teams, intact teams, cross-functional groups
When: Your team needs to strengthen its skills, build capacity and improve how it works together to deliver better results.
You may be developing new or existing managers, enhancing critical people skills, building trust, navigating change, addressing unnamed tensions or conflict,strengthening accountability, or helping a team become less dependent on its leader.
The Work: This includes capability and team effectiveness, developing the skills needed to lead and work with others while identifying and addressing the behaviours, relationships and patterns affecting how the team performs.
This may include communication, leadership and management development, feedback, conflict and performance management, negotiation, problem-solving and other critical people skills.
I also work with teams to build psychological safety so that people can speak up, raise concerns, disagree, admit mistakesand have the difficult conversations needed to work effectively together.
Team retreats, team coaching, facilitated interventions and workshops are used to surface and address what is getting in the way of performance.
Outcomes:
- Enhanced leadership and interpersonal skills
- Greater trust and psychological safety, so people can speak up, disagree and raise concerns
- More open and productive conversations
- Greater ability to address conflict and difficult issues
- Clearer expectations and stronger accountability
- Greater adaptability when navigating change
- Stronger collaboration and shared ownership
- More capable, self-managing teams that deliver results
Gestalt OD Interventions
The PASS Model™
The PASS Model™ Effect
Organizational Transformation in Practice
A regional technology company wanted to improve its customer experience. Starting with the leadership team, we built leadership capability, shifted the organization from a bureaucratic hierarchy to a customer-focused matrix structure, and redesigned processes and ways of working to support the strategic priority. Customer satisfaction scores improved by 30%.
Organizational Recovery in Practice
An NGO experienced a crisis that rocked the foundations of the organization and threatened to shut it down.
I facilitated a strategic planning process that helped the organization make sense of what happened, regain focus and agree on a way forward. The process shortened the organization’s recovery period, enabling it to return to its roots and to restore the value it delivered to its stakeholders.
For: Executive teams and, organizations navigating change, or seeking to improve performance.
When: Your organization needs to improve performance, navigate change or turn strategy into action. You may be experiencing declining profitability, high employee turnover or low engagement. You may hear people complain about the culture or performance. Your organisation maybe navigating growth, restructuring, undergoing transformation or crisis. You may be realising that your strategy, people, processes and structures are no longer working together to deliver the results you need.
The Work: I treat the organization as an integrated system: its strategy, people, processes and structures. I assess and identify where misalignment may be affecting performance.
The work may include strategic planning and implementation, organizational design, business process improvement, culture and change interventions, leadership development, and building psychological safety.
Throughout, I facilitate conversations and engage people across the organization so they can speak openly, make sense of change and take ownership of what happens next.
Outcomes:
- Clearer strategic direction and priorities
- Greater alignment between strategy, people, processes and structure
- Stronger leadership capability, ownership and accountability
- Greater psychological safety, enabling people to take initiative, take appropriate risks and drive change
- Greater employee engagement and reduced unwanted turnover
- Greater capacity to navigate and implement change
- Improved organizational performance and profitability
You're Working Harder Than Ever — But Growth Has Stalled
You know the feeling. You're stretched thin. Your team means well, but results are inconsistent. And despite everyone's best efforts, something's not working.
you feel it first
- Loss of confidence in your leadership abilities
- Overlooked for promotions despite strong performance
- Difficulty balancing authenticity with authority
- Making decisions in isolation
- Transitioning to leadership without preparation
- Unclear expectations creating frustration
- Working hard, but not together
- Miscommunication becoming the norm
- Trust eroding, morale dipping
- Top talent checking out or leaving
- Strategy feels outdated or disconnected
- Processes aren't aligned with goals
- Leadership gaps impacting execution
- Low engagement, poor culture
- Projects stalling, goals drifting
Sound familiar? You're not alone — and it's fixable.
For Leaders
Regain confidence, expand your influence, and lead authentically while driving measurable results across your organization.
For Teams
Build trust, improve communication, create psychological safety, and become a self-managing unit that delivers on commitments.
For Organizations
Align strategy with execution, develop leadership capacity, strengthen culture, and achieve sustainable growth.
Go From Operational Chaos to Strategic Excellence
With the right framework and support, everything shifts. You lead with clarity. Your team aligns. Your business accelerates.
Built on Evidence. Grounded in Reality. Designed to stick.
The TERMS Philosophy guides every engagement — ensuring measurable ROI and lasting change. A philosophy developed on three core assumptions.
Meet Your Partner in Performance
I'm Maxine Greaves Attong, I work at the intersection of strategy, people and change.
I didn’t start my career there. I am an accountant and built my career in business, eventually becoming a COO with responsibility for finance, strategy and operations. I developed and managed budgets of over US$400 million, developed strategy, improved business processes and led change. I loved and excelled at this work.
As my leadership responsibilities grew, so did my frustration. Despite my technical competence, I struggled to motivate people and get the results I wanted. I was working longer hours and feeling increasingly isolated.
I began to realize that my failures were rarely about the technical work. They were about my ability to lead people. When I looked around, I saw other capable leaders struggling with the samething.
As a good process expert, I became curious.
I began observing how we work together: why some leaders and teams succeed while others struggle, why people resist change,and how our own behaviour contributes to the results we get.
That curiosity changed the course of my career.
Today, as a Gestalt Organizational Development practitioner and executive coach, I help leaders and teams make the invisible visible — surfacing the behaviours, assumptions, relationships and systemic patterns that may be getting in the way of performance.
I bring the operational discipline of an accountant and former COO together with the human and systemic perspective of a Gestalt Organisational Development and Leadership practitioner.
I understand the pressure to deliver results —and I understand that results happen through people.
My work is evidence-based, grounded in your reality and focused on helping you get better results that stick.
Resources to Accelerate Your Growth
Start your transformation today with these proven frameworks and insights.
Change or Die
The Business Process Improvement Manual
Your guide to transforming outdated processes into competitive advantages.
Lead Your Team to Win
Achieve Optimal Performance by providing a SAFE SPACE for Employees
The framework for building psychological safety and high-performing teams.
26 personal tips to positively impact and level up your leadership
26 personal tips to positively impact and level up your leadership
Frustrated with your team underperforming? Identify the problems.
Gain valuable insights into strengths and areas for improvement by evaluating key aspects of teamwork, communication, and collaboration.
26 personal lessons to positively impact and level up your leadership
A comprehensive guide designed specifically to help women navigate their leadership journey in Caribbean and North American workplaces.
Listen to my podcast
Leadership Unlearned & Reframed
Nori Jabba
Karl Hebenstreit
Jerry Talley
Alana Jossel
Rama Naidu
Bring This Expertise to Your Event or Retreat
Maxine delivers provocative, insight-packed keynotes and workshops that challenge audiences to rethink leadership in our VUCA world (Volatile, Uncertain, Complex, Ambiguous).
Keynote: Leadership in the time of AI
Suspend what you know about leadership and embrace the reality of constant change. Perfect for conferences and leadership summits.
Team Retreats: Helping teams make the invisible visible
We help teams to unearth and name tensions. With this raised awareness teams can now make sense of the dysfunction and plan a way forward. Highly interactive and immediately applicable.
Workshop: Strategic Facilitation for Results
Make it easier for teams to collaborate and make informed decisions. Ideal for retreats and planning sessions.
Regional Expertise. Global Standards.
Hailing from Trinidad and Tobago, I understand the unique challenges and opportunities facing Caribbean leaders — while bringing international best practices from decades of work across North America, Africa, Latin America, and Europe.
Caribbean Focus
I get it. The market dynamics, the cultural nuances, the regional business landscape. Whether you're in:
- Trinidad & Tobago
- Jamaica
- Barbados
- Bahamas
- Eastern Caribbean
...I bring contextualized solutions that work in our reality.
Global Reach
Serving executives and teams across:
- United States
- Canada
- Europe
- Africa
With virtual and in-person options, time zone flexibility (AST/EST/PST), and experience working with Fortune 500 companies and international organizations.
Ready to Transform Your Leadership?
Stop spinning your wheels. Start leading with clarity, building aligned teams, and driving measurable results.
Three-Step Process:
Book a Call
30-minute complimentary assessment session to discuss your challenges
Get Your Plan
Customized proposal outlining approach, timeline, and investment
Begin Transformation
Start your journey toward sustainable performance excellence
Questions Leaders Ask
A: Coaching focuses on developing you as a leader — your awareness, capabilities, and impact. Consulting addresses organizational systems and processes. I do both, depending on what you need.
A: Both. I offer virtual coaching globally and in-person engagements across the Caribbean and North America.
A: Executive coaching: 6-12 months. Team development: 3-9 months. Organizational consulting: 6-18 months. We stay until the solution sticks.
A: Three things: (1) Gestalt training + OD expertise (rare combination), (2) CMA background brings operational rigor, (3) 20+ years across Caribbean and North America means I understand your context.
A: Yes. From half-day sessions to multi-day retreats. Topics include team effectiveness, psychological safety, strategic planning, and process improvement.
A: Packages typically range from $3,000–$15,000 depending on scope and duration. I offer complimentary strategy calls to discuss your needs and create a customized proposal.
A: I work across pharmaceutical, financial services, manufacturing, technology, non-profits, and international development. My OD background allows me to understand systems in any sector.
A: Book a complimentary 30-minute assessment call. We'll discuss your challenges, explore if we're a fit, and map out potential next steps.